Welcome to Nikki T Fitness! I am thrilled to embark on this fitness journey with you and am committed to helping you achieve your health and wellness goals. To ensure a smooth and transparent partnership, I have established the following policies. Please take a moment to familiarize yourself with them, as they are designed to protect your interests, set clear expectations, and maintain the quality and integrity of my services.

1. NO REFUND POLICY:

Once payment is made, your training package material is created. I operate under a strict no-refund policy. This ensures that I can fully commit my resources, time, and expertise to my clients who are dedicated to achieving their fitness goals with me. I am more than willing to accommodate rescheduling or adjustments to your training plan if needed, but refunds will not be granted once payment is processed.

2. SCHEDULING OR RESCHEDULING:

All training sessions must be scheduled in advance. If you need to reschedule a session, please provide at least 12 hours' notice. Failure to cancel within this time frame will result in the client being charged a $20 fee to reschedule due to LATE NOTICE. 

3. TARDINESS POLICY:

Please be diligent with my time as I am servicing you to reach your fitness goals. A late start time does not entitle a client to a session longer than the scheduled appointment. You are only allotted 60 minutes; 1 hour. If you are running late, please notify me immediately. If you are more than 15 minutes late, your session will be canceled & will lose that session as I have clients to service after you.

Please be certain of your commitment and schedule before making a purchase.

4. PERSONAL INFORMATION AND PRIVACY:

I am committed to safeguarding your personal information and privacy. Any data you provide, such as medical history and contact details, will be kept confidential and used solely for the purpose of designing your training program and scheduling sessions.

5. CODE OF CONDUCT:

I maintain a respectful and inclusive training environment. I expect all clients to conduct themselves with professionalism and respect for me as their trainer. Any behavior that is disruptive or disrespectful will not be tolerated and may result in the termination of services.

6. LIABILITY WAIVER:

All clients must sign a liability waiver before commencing training. This waiver acknowledges the potential risks associated with physical exercise and releases the personal trainer from liability for any injuries or accidents that may occur during training.

7. TERMINATION OF SERVICES:

I reserve the right to terminate services if a client repeatedly fails to adhere to my policies or if their behavior is detrimental to the training environment. In such cases, no refunds will be issued for unused sessions.

At Nikki T Fitness, my primary focus is your success and well-being. These policies are intended to create a supportive and structured environment in which you can thrive on your fitness journey. I encourage open communication and am always here to address any questions or concerns you may have. Your commitment, dedication, and enthusiasm are what drive me to provide top-quality training services. Thank you for choosing me as your partner in achieving your fitness goals. Together, we'll work towards a healthier, happier you.